Description:.Required Skills and Experience:
· 2+ years’ experience administering Jira Software and Jira Service Management
· 2+ years’ experience with Jira Align configuration and administration
· Strong background in Confluence space administration and template creation
· Understanding of Jira configuration, including workflows, schemes, and customizations
· Experience creating and maintaining dashboards and reports across all Atlassian platforms
· Knowledge of Agile methodologies and DevOps practices
· Ability to work effectively with technical and non-technical stakeholders
Key Responsibilities:
· Configure and maintain Jira Software, Jira Service Management, Jira Align, and Confluence instances according to established standards
· Create and maintain project workflows, custom fields, screens, and permission schemes across all platforms
· Build and customize dashboards and reports in both Jira and Confluence to meet team requirements
· Support the development and maintenance of Knowledge Base Articles (KBAs) in Confluence
· Assist with user administration across all platforms, including managing permissions and access controls
· Design and maintain Confluence spaces and templates to support documentation needs
· Support portfolio and program-level tracking in Jira Align
· Troubleshoot platform-related issues and provide technical support to users
· Help implement and maintain project tracking solutions
· Participate in the evaluation and implementation of Atlassian apps and integrations
· Support Agile teams by configuring and maintaining their project spaces
· Document processes and maintain configuration documentation
Education and Certifications:
· Bachelor’s degree in computer science, IT, or related field
· Professional certifications in Jira administration (e.g., Atlassian Certified) preferred
Experience:
administering Jira Software and Service Mgmt, and Jira Align: 2 years (Required)
Job type: Full‑time
Work mode: remote
To apply for this job please visit workforcenow.adp.com.
