Description: The Gig:
Own defined features or workflows from discovery through launch and post-launch follow-up.
Write clear problem statements, user stories, acceptance criteria, success measures, and release notes.
Partner with engineering and design to evaluate solution options, edge cases, dependencies, and sequencing.
Use customer feedback, analytics, support signals, implementation feedback, and operational data to refine priorities.
Prepare launch readiness plans, including support needs, internal communications, training, and risk tracking.
Monitor adoption, quality, and operational outcomes after launch and drive follow-up improvements.
Maintain roadmap and backlog hygiene for assigned work and communicate status clearly to stakeholders.
Build working knowledge of Businessolver’s benefits administration domain, client delivery model, and compliance constraints.
What you need to make the cut:
Bachelor’s degree in business, technology, design, analytics, or related field, or equivalent practical experience.
1+ years of experience in product management or in an adjacent role such as business analysis, operations, implementation, UX, engineering, or client services.
Strong written and verbal communication skills, including the ability to create clear product artifacts.
Ability to work effectively with cross-functional partners and follow through on commitments.
Comfort using customer feedback, metrics, and operational inputs to make local trade-offs.
Familiarity with Agile development practices and product development workflows.
Preferred Qualifications:
Experience in SaaS, HR technology, benefits administration, healthcare-adjacent technology, or other regulated domains.
Experience supporting participant or administrator workflows, client implementations, or service operations.
Experience with common product and collaboration tools such as Jira, Confluence, analytics tools, or design collaboration tools.
To apply for this job please visit businessolver.com.
