Description:. Responsibilities
Build, design, and develop new Squarespace websites for small business clients using approved templates and existing design sections within our enterprise account
Focus heavily on homepage design and user experience, ensuring cohesion across all pages
Customize icons, headers, and visuals using Canva or Design Pickle, providing clear direction for each request
Set up domains, connect URLs, configure forwarding, and complete listing optimizations for each new site launch
Manage client communications throughout setup, review, and edit phases (progress emails, site review calls, and approvals)
Install and configure website technical components, including Google Tag Manager and Domain configurations
Conduct image and content updates, ensuring SEO consistency and proper structure
Coordinate landing pages and ad partnership projects, managing access permissions, content, and page setup based on vendor requirements
Use sound judgment regarding platform permissions, access, and edits when coordinating with advertising vendors
Review completed work with clients (accuracy of content, typos, correct city/state, and metadata)
Move pages to the correct navigation areas and keep folders organized (main services, location-specific, or unlinked sections)
Add internal links, check metadata, and ensure all location and service pages are properly optimized
Use internal spreadsheets to track URLs and send completion emails to clients, copying the SEO lead when necessary
Maintain SOP consistency and documentation for Elfsight form connections, Chatbase chatbots, and similar integrations
Send and track client chatbot questionnaires, configure Chatbase bots, and add final bots to websites
Handle client-facing technical troubleshooting such as Sherweb, domain issues, Bing or Facebook access, Yelp listing updates, CallRail integrations, and automation setups
Support CRM scheduler configuration, testing, and automation workflows as needed (no coding required)
Maintain organized documentation of all client interactions and deliverables in Pipedrive CRM
Requirements
Ability to provide a portfolio of websites that you have been the primary creative power behind
Fluent English (written and spoken) with professional communication skills for client calls
3+ years of experience designing and building Squarespace websites
Strong visual design sense and understanding of conversion-focused website layouts
Working knowledge of HTML and CSS for layout adjustments or custom styling
Familiarity with SEO principles, including metadata, content structure, keyword placement, and internal linking
Strong organizational and project management skills
Comfortable communicating directly with small business owners
Proficiency with tools such as Google Workspace, Canva, Design Pickle, Pipedrive, CallRail, Chatbase, and Elfsight (preferred)
Basic technical troubleshooting for domains, integrations, and marketing platforms
Ability to manage multiple projects simultaneously and meet tight turnaround times
Performance Expectations
Consistent, high-quality website builds and updates delivered on schedule
Strong client communication and overall client satisfaction
Organized documentation and smooth handoffs between teams
Accurate metadata, internal linking, and SEO compliance across all websites
Proactive identification and resolution of design or technical issues
Who Should Apply
Only apply if you have proven Squarespace experience and are confident managing client relationships directly.
This is not a simple content upload or ticket-based role. It requires creative judgment, marketing understanding, and accountability for both quality and communication.
Do NOT Apply If You Are:
Unable to show a portfolio of previous website work that demonstrates your design skills
A designer who is uncomfortable speaking directly with clients
Primarily a coding expert, app developer, or e-commerce specialist. We are specifically looking for a Squarespace web designer
A Squarespace freelancer who simply uploads templates without understanding marketing strategy
A developer who avoids phone calls or client feedback
An enterprise-level designer who struggles to work with small local business owners.
To apply for this job please visit www.indeed.com.
