Description:.Primary Responsibilities & Expectations
Answer incoming calls
Respond to incoming emails
Attend screen share calls with clients
Attend regular meetings to discuss area of improvement for Support
Be available during regular business hours for unexpected calls and meetings
Access to a private & secure workspace, free from distractions
Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)
Skills and Qualifications
Must have Customer Service experience
Excellent written and verbal communication skills
Ability to work remotely and remain on task
Ability to work as a part of a team
Ability to apply critical thinking to problems
Ability to work with a computer and learn new software.
Job type: Full‑time
Work mode: remote
To apply for this job please visit fmgsuite.applytojob.com.
