Description:
Key Responsibilities
Provide day-to-day administrative support including scheduling, email communication, data entry, and document preparation
Answer phone calls and deliver exceptional customer service to families and providers
Track deadlines, authorizations, documentation, and follow-ups to ensure smooth operations
Maintain and organize digital files, reports, and forms with high attention to detail
Support marketing efforts such as email campaigns and outreach initiatives
Identify problems proactively and implement efficient, practical solutions
Assist therapists and leadership with daily operational needs
Ensure strict confidentiality and compliance with HIPAA regulations
Qualifications
Strong organizational skills and exceptional attention to detail
Excellent problem-solving and critical thinking abilities
Ability to multitask and manage competing priorities independently
Strong written and verbal communication skills
Customer service experience preferred
Bilingual (Spanish) strongly preferred
Experience with Microsoft Office and Google Workspace preferred
Who You Are
Dependable, proactive, and solutions-oriented
Comfortable working in a fast-paced, evolving environment
Takes ownership of tasks and follows through consistently
Passionate about helping others and contributing to a meaningful mission
To apply for this job email your details to hello@sandiegolegacy.com
